Medical Records Technician (ROI)
Summary This position is located in the Health Information Management (HIM) section at the Beckley VA Medical Center.
To perform this task, a MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information.
Responsibilities The MRT (ROI) reviews and processes requests for patient protected health information (PHI).
The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
The MRT (ROI) must ensure that only the information that the Veteran specified be released, is shared only with those whom the Veteran has authorized, or who have legal authority to receive such information.
Duties include, but are not limited to:
Ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Knowledge of health record documentation guidelines and processes for disclosing protected health information.
Ability to use different computer applications to track and release all authorized release of information requests.
Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
Communicate with internal and external parties to provide technical expertise regarding the release of information process.
Ability to analyze, interpret, and apply laws and regulations related to the disclosure of personal health information.
Work Schedule:
Monday - Friday 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position.
Functional Statement #:
00000 Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment All qualified candidates encouraged to apply.
Open to U.
S.
Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education (1) Experience.
One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.
Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work.
OR, Education.
An associate's degree from an accredited college or university recognized by the U.
S.
Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.
g.
, courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
OR, Experience/Education Combination.
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.
The following experience and educational/training substitutions are appropriate for combining education and creditable
Experience:
(a) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
(b) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.
S.
Maritime Service under close medical and professional supervision.
The training program may be substituted on a month for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
Medical Records Technician (ROI), GS-4 Experience or Education.
None beyond basic requirements.
Medical Records Technician (ROI), GS-5 Experience.
One year of creditable experience equivalent to the next lower grade level; OR, Education.
Successful completion of a bachelor's degree from an accredited college or university recognized by the U.
S.
Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.
g.
, courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
Assignment.
Employees at this grade level serve in developmental positions as MRTs (ROI) and receive guidance from more experienced staff members for complex release of information procedures.
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.
They utilize various computer applications to track and release all authorized release of information requests.
They also process and release health information to authorized first- and third-party requestors.
They initiate and maintain accounting of disclosure for all records disclosed from a Privacy Act system of records.
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.
g.
, the electronic health record, release of information systems, etc.
).
(b) Knowledge of health record documentation guidelines and processes for disclosing protected health information.
(c) Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues.
(d) Knowledge of policies, procedures, laws, and regulations governing privacy and release of information.
(e) Ability to communicate with individuals from various backgrounds to obtain the desired effect or gaining information by establishing rapport.
Medical Records Technician (ROI), GS-6 Experience.
One year of creditable experience equivalent to the next lower grade level.
Assignment.
This is considered the journey level for MRT (ROI) positions.
Employees at this level apply, interpret, and analyze laws and regulations related to the disclosure of health information.
MRTs (ROI) are responsible for educating requestors on requirements for submitting requests for health information.
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.
They use various computer applications to track and release all authorized release of information requests.
MRTs (ROI) process and release health information to authorized first- and third party requestors.
They initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records.
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.
g.
, Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.
S.
C.
7332, Confidentiality of Certain Medical Records).
(b) Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information.
(c) Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information.
(d) Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
Preferred
Experience:
Six months experience in HIM or ROI areas.
References:
VA Handbook 5005/123, Part II, Appendix G58, Medical Records Tech (Release of Information) Qualification Standards Physical Requirements:
Work is primarily sedentary.
There may be some walking, standing, or carrying of light items such as patient charts/ records, manuals or files.
The full performance level of this vacancy is GS-06.
The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-06.
Education IMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Administration Human Resources Recruitment Customer Satisfaction Training Team Leading Estimated Salary: $20 to $28 per hour based on qualifications.
To perform this task, a MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information.
Responsibilities The MRT (ROI) reviews and processes requests for patient protected health information (PHI).
The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
The MRT (ROI) must ensure that only the information that the Veteran specified be released, is shared only with those whom the Veteran has authorized, or who have legal authority to receive such information.
Duties include, but are not limited to:
Ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Knowledge of health record documentation guidelines and processes for disclosing protected health information.
Ability to use different computer applications to track and release all authorized release of information requests.
Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
Communicate with internal and external parties to provide technical expertise regarding the release of information process.
Ability to analyze, interpret, and apply laws and regulations related to the disclosure of personal health information.
Work Schedule:
Monday - Friday 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position.
Functional Statement #:
00000 Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment All qualified candidates encouraged to apply.
Open to U.
S.
Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education (1) Experience.
One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.
Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work.
OR, Education.
An associate's degree from an accredited college or university recognized by the U.
S.
Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.
g.
, courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
OR, Experience/Education Combination.
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.
The following experience and educational/training substitutions are appropriate for combining education and creditable
Experience:
(a) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
(b) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.
S.
Maritime Service under close medical and professional supervision.
The training program may be substituted on a month for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
Medical Records Technician (ROI), GS-4 Experience or Education.
None beyond basic requirements.
Medical Records Technician (ROI), GS-5 Experience.
One year of creditable experience equivalent to the next lower grade level; OR, Education.
Successful completion of a bachelor's degree from an accredited college or university recognized by the U.
S.
Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.
g.
, courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
Assignment.
Employees at this grade level serve in developmental positions as MRTs (ROI) and receive guidance from more experienced staff members for complex release of information procedures.
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.
They utilize various computer applications to track and release all authorized release of information requests.
They also process and release health information to authorized first- and third-party requestors.
They initiate and maintain accounting of disclosure for all records disclosed from a Privacy Act system of records.
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.
g.
, the electronic health record, release of information systems, etc.
).
(b) Knowledge of health record documentation guidelines and processes for disclosing protected health information.
(c) Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues.
(d) Knowledge of policies, procedures, laws, and regulations governing privacy and release of information.
(e) Ability to communicate with individuals from various backgrounds to obtain the desired effect or gaining information by establishing rapport.
Medical Records Technician (ROI), GS-6 Experience.
One year of creditable experience equivalent to the next lower grade level.
Assignment.
This is considered the journey level for MRT (ROI) positions.
Employees at this level apply, interpret, and analyze laws and regulations related to the disclosure of health information.
MRTs (ROI) are responsible for educating requestors on requirements for submitting requests for health information.
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.
They use various computer applications to track and release all authorized release of information requests.
MRTs (ROI) process and release health information to authorized first- and third party requestors.
They initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records.
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.
g.
, Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.
S.
C.
7332, Confidentiality of Certain Medical Records).
(b) Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information.
(c) Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information.
(d) Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
Preferred
Experience:
Six months experience in HIM or ROI areas.
References:
VA Handbook 5005/123, Part II, Appendix G58, Medical Records Tech (Release of Information) Qualification Standards Physical Requirements:
Work is primarily sedentary.
There may be some walking, standing, or carrying of light items such as patient charts/ records, manuals or files.
The full performance level of this vacancy is GS-06.
The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-06.
Education IMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Administration Human Resources Recruitment Customer Satisfaction Training Team Leading Estimated Salary: $20 to $28 per hour based on qualifications.
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